Frequently Asked Questions

Everything you need to know about shopping with DNA+

What are your standard shipping times?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

What is the DNA+ return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return label.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Currently, DNA+ ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I ensure I am buying the right size?

Each product page includes a detailed sizing chart and fit guide. If you are between sizes, we generally recommend sizing up for the most comfortable fit.